Wisdom Gate Privacy and Data Protection Policy
Wisdom Gate takes user privacy and data protection very seriously. This policy details how we collect, use, store, and protect your personal information.Contact us about privacy
If you have questions about our privacy practices, please contact us.
1. AI Model API Interaction Data Protection
We are committed to protecting your data privacy, especially during your interactions with AI models. To ensure this, we:- Do not collect user communications with AI models: We never collect, store, or record any conversation content between you and the AI models, nor will we in the future.
- Do not save user communications with AI models: Your communication content is not saved to our servers or databases, ensuring your conversations remain completely private and secure. Additionally, storing hundreds of millions of daily requests would be prohibitively expensive and unsustainable for us.
Your conversations with AI models are completely private. We do not store, analyze, or share your request content.
2. User Information
2.1 Automatically Collected Information
When you visit our website, we may automatically collect the following information:- Your IP address
- Browser type and version
- Time and date of access
- Pages visited and action records
- Device type and operating system
- Request frequency and API usage patterns (for service quality and security)
This information is collected automatically through standard web technologies and is used to improve our services and ensure security.
2.2 Information You Provide
We may collect your personal information through the following means:- Username and email address provided during account registration
- Contact information submitted through online forms, email, or other methods
- Payment information (processed securely through third-party payment processors)
- Feedback provided when participating in surveys or comments
- API usage preferences and configuration settings
2.3 Third-Party Login Information
2.3.1 GitHub Login
With your prior consent, when using GitHub login, we will collect your GitHub username and email for account registration and login authorization. For more information, please refer to the GitHub Privacy Policy.2.3.2 Google Login
With your prior consent, when using Google login, we will collect your Google username and email for account registration and login authorization. For more information, please refer to the Google Privacy Policy.3. Use of Information
We may use the collected information for the following purposes:- Providing and improving our services - To deliver API services and enhance functionality
- Personalizing your user experience - To customize your dashboard and recommendations
- Processing your requests, orders, or transactions - To handle billing and account management
- Sending promotional information, updates, and other relevant communications - You can opt out at any time
- Monitoring and analyzing website usage - To enhance website performance and functionality
- Protecting our rights, property, or safety - To prevent fraud, abuse, and ensure security
- Compliance with legal obligations - To meet regulatory requirements
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, hosting providers), subject to strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users
- With Your Consent: When you explicitly authorize us to share your information
We never sell your data. Your information is only shared when necessary for service delivery or as required by law.
5. Information Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:- Encryption: All data transmission is encrypted using industry-standard protocols (TLS/SSL)
- Access Controls: Strict access controls and authentication mechanisms
- Regular Security Audits: Periodic security assessments and vulnerability testing
- Secure Storage: Data stored in secure, access-controlled environments
- Monitoring: Continuous monitoring for security threats and anomalies
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:- Enhance user experience - Remember your preferences and settings
- Analyze website traffic - Understand how users interact with our platform
- Personalize content - Provide relevant information and recommendations
- Security purposes - Detect and prevent fraud and abuse
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand website usage and improve performance
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Help detect and prevent security threats
You can manage cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.
7. Data Retention
We retain your personal information only for as long as necessary to:- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
9. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.11. Changes to Privacy Policy
We may update this Privacy and Data Protection Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be posted on this page with an updated date. Last Updated: January 2025 We encourage you to review this policy periodically to stay informed of how we protect your information.12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy and Data Protection Policy or our data practices, please contact us:- Email: privacy@wisdom-gate.juheapi.com
- Support: Contact Support
- Address: [Your Company Address]
Thank you for your attention to and understanding of our Privacy and Data Protection Policy. Your privacy is important to us, and we are committed to protecting your personal information.